Cavan Office: (042) 969 1781

Dublin Office: (01) 538 1778

Physical evidence (DVDs containing videos, images, audio recordings) will be delivered to you by Canada Post within two weeks of online disclosure. Disclosure of WorkSafeBC claims records for prosecution purposes. If you are a lawyer requesting disclosure, please read the following legal information package. In addition, we may be required to withhold information about small businesses in cases where disclosure may reveal personal information about the owner or employees. The law restricts the information we may share with others. We must also securely transfer, store and destroy your personal data. We may disclose details of orders issued against a company and the number or amount of penalties imposed. This information is not considered confidential business information under FIPPA, and its disclosure is consistent with our mandate to promote occupational health and safety. FIPPA ensures that we are responsible for the information we collect by: Employers have the right to access a claim file only if they are involved in a review or appeal of a decision on a claim. We understand the importance of your privacy and are committed to protecting your personal information. All information stored by WorkSafeBC is subject to the Freedom of Information and Protection of Privacy Act (FIPPA). This law sets specific limits on the information we may disclose. Our statistics and interactive tools are also available to improve your understanding of the causes and trends of work-related injuries, illnesses and fatalities in British Columbia.

Our Freedom of Information and Privacy Office can help you answer any questions you may have about your privacy. We do not charge a fee to give you access to your personal data. However, if you make a FIPPA request for records that are not your personal information, you may have to pay a fee. If costs are incurred, we will first provide you with a cost estimate. FIPPA allows us to collect only the personal information we need and use it only for the purposes for which we collect it. The use of information for other purposes, including research, may be authorized by FIPPA under strict guidelines and we may not be able to provide access to certain information. This includes cases where a file contains personal data about another individual, when an ongoing investigation takes place, or when records do not exist or no longer exist in our organization. You can also view a list of readily available record categories. If your personal data contains a factual error, you must first contact the WorkSafeBC department that holds the information. Please provide a clear description of the error, indicate where it occurs in your records, and explain how it should be corrected.

If you believe your privacy has been violated, you may contact our Freedom of Information and Privacy Office or the Office of the Information and Privacy Commissioner of British Columbia. Please do not send your complaint to either party. You can search for administrative penalties imposed on employers who have contravened the Workers` Compensation Act, the Occupational Health and Safety Ordinance or WorkSafeBC orders. If there are questions about the requested changes or if we reject a change, you may submit a written request to our Access to Information team for correction. When the application package is ready to be uploaded, you will receive an email asking you to log in to your online account. Once logged in, you can select “View and Download Claims File Disclosure” to view your available files. If you have a complaint with us, you can view the claim information directly and securely online. This document serves as a guide to when and how to access WorkSafeBC information under the FIPA. If you would like a copy of your claim information, please download and complete a claim form and send us a disclosure form.

Write clearly and be sure to sign the form. Your signature helps us authenticate your identity and protect your privacy. Then, send it by mail or fax to the address indicated at the top of the form. Employers will only receive a copy of the application information if they participate in a review or appeal. The fastest way to get details about your claims information is to view claims online. If you wish, you can request a copy of your request and we will send you the information. If you submitted your application before May 2009, it will not be posted online and you must request it in writing. Use this form to request a copy of your claim file. If you or your representative (such as a spouse, parent or counsellor) need a copy of your claim file, you can request it by completing a Request for Disclosure form. If your representative makes the request, we also need a signed consent form from you authorizing the representative to act on your behalf. Our Privacy Policy explains the policies we use to protect your personal information.

We are also unable to provide you with access to confidential business information. To be classified as confidential business information, all of the following criteria must be met: If you wish to obtain a copy of information that is not a claim file, your first step is to contact us at the appropriate department. If the department is unable to provide the information, you may submit an access to records request by mail or fax to our Access to Information Office.

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